In central Madrid at Puerta del Sol with spacious modern rooms, lobby bar making excellent espresso martinis, rooftop venue, and outstanding bedding/water pressure. Staff (Rayan, German, Lizz, Raul) draw repeat personal callouts (one bellboy walked guests several blocks to hail a taxi). One reviewer flagged the rooftop being closed for private events on two consecutive nights (a booking-driver for some), QR-only room service with 30+ minute delivery, and undercooked burgers. Slow understaffed breakfast service per a couple of reviewers.
Lifestyle brand with character-driven hotels in vibrant urban neighborhoods.
Suite upgrade at booking + breakfast for two daily + 4pm late checkout. No club lounge at this property.
Europe's first Thompson Hotel in a landmark 10-story building steps from Puerta del Sol; lauded rooftop bar and stylish interiors.