A modern Madrid hotel facing Plaza de España with rooms, suites, spa, and a 'cortina service' that tidies rooms and pulls blackouts mid-afternoon. Staff (Andrea, Sonia, Lucia drew specific praise) helpful with upgrades. One reviewer reports a half-hour check-in queue while others were directed to a 2nd-floor concierge in Spanish, a missed bath-tub-room request from a 4-month-prior booking, no bidet, and persistent elevator vibration through the wall that prevented sleep.
Curated collection of independent boutique hotels, accessible via Hyatt's points program.